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Customer Support >> Shipping

Shipping

Shipping Notes
 
  1. Eclipse Bicycles will make every attempt to offer competitive and reliable shipping costs and information.  Certain delivery destinations and remote areas may require additional shipping cost associated with the delivery regions.  Customers will be notified in advance of their product shipment.
  2. Due to the ongoing shipping rate modifications by our carriers, shipping charges and procedures are subject to change without notice.
  3. Shipments cannot be made to P.O. boxes and to General Delivery. Sorry no C.O.D. orders.
  4. Please be certain to verify your shipping information in the shopping cart at check out time. Additional shipping charges will apply due to errors or corrections if we have to re-ship an item.
  5. Eclipse Bicycles will make every attempt to consolidate all shipments on time. Due to unforeseen inventory situations, it may be necessary to back order a particular item. In this case we will notify you as to the expected delay.  Each case, should it arise, will be dealt with individually.


 
 
Shipping Rate Details
 
CANADA - Eclipse Bicycles will contact you to verify Domestic shipping rates.                     

USA -Eclipse Bicycles will contact you to verify North American shipping rates.

INTERNATIONAL- Eclipse Bicycles ™ will contact you to verify all shipping rates overseas.
 
 
International Payment Policies
 
Eclipse Bicycles will accept Visa and MC as payment options for your purchase.  All requested information must be supplied so that we can verify your Credit Card information.  In the event we cannot verify your information, we will accept a bank transfer or wire of funds in Canadian currency for the total value of your product purchase plus any applicable taxes and shipping charges.

 
 
Applicable Taxes
 
Domestic:

  1. Goods and Services Tax (GST) will be charged to any and all products shipped within Canada regardless of the destination. GST will appear in the shopping cart when your shipping and billing information has been input.
  2. Provincial Sales Tax (PST) will be charged based on the shipping destination (if applicable).  PST will appear in the shopping cart when your shipping and billing information has been input.
  3. Harmonized Sales Tax (HST) will be charged (if applicable) based on the shipping destination.  HST will appear in the shopping cart when your shipping and billing information has been input.

International:

  1. No taxes (Provincial or Federal) will be charged to orders with a residence and shipping destination outside of Canada.
  2. Any local (State) or Federal taxes applicable at the shipping destination may be applied. Please check with your local authorities to confirm if charges may apply.


 
 
Taxes, Duties, Tariffs, and other related charges
 

Products delivered outside of Canada will or may be subject to Duties, Customs, Brokerage fees, Taxes other Import charges.  These charges are above and beyond any shipping charges that Eclipse Bicycles have applied to your order. It is beyond our control to predict these charges and in no way will Eclipse Bicycles be responsible for any of these charges.  All charges are payable by the recipient of the delivery item(s).

 All products delivered to the European Community are subject to 19% Value Added Tax (VAT). At time of arrival no other duties or taxes will be applied.

 If the customer does not accept the payment of the charges or refuses the shipment and the order is returned to Eclipse Bicycles, the charges for shipping handling and administration will be charged to the original credit card supplied. Any refund if applicable, less the aforementioned charges will be applied accordingly.

 Customers are responsible for all shipping, brokerage, duty, taxes, etc for any product returned to Eclipse Bicycles.  Eclipse Bicycles will in no way be responsible for these fees under any circumstances.
 
 
Declared value of shipment
 
 Without prejudice, Eclipse Bicycles must declare the real value of the shipment for customs purposes on all international shipments. We can in no way deflate the product values for customs purposes.
 
 

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